Customer Bill of Rights

EasyKnock ensures that each and every customer is aware of and comfortable with their rights and options when they choose to work with us. Below are the promises we make to every single one of our customers before they make any sort of commitment to our solutions.

1. Right to Equality

We do not discriminate - period. All races, creeds, colors, sexual orientations, and credit scores are welcomed.

2. Right to Choice

Everybody's financial situation is different, so our solutions are custom-tailored to every customer's needs and choices. The customer is in control.

3. Right to Stay in the Home

As long as customers are up to date on their rental payments, they can stay as long as they like or let us know if/when they want to sell the home and we will work with them to make the sale process happen on their timeline. The customer has the choice.

4. Right to Complete Information Disclosure

We give our customers access to all the information needed so that they fully understand what they are signing up for.

5. Right to Privacy and Confidentiality

We provide privacy protection in accordance with our robust privacy policy. There is no need for our customers’ neighbors to know anything. We protect all of our customer’s data.

6. Right to Proper Customer Service and Communication

Whether someone is a customer or a tenant, we strive to make life easier through open and honest communication between both parties.

7. Right to Professional Support Teams

We are a well-trained, competent, ethical, and respectful professional team aimed to serve each customer’s specific needs.

8. Right to Fair and Transparent Pricing

We walk each customer through all the terms of the deals, providing clear and advanced notice of any fees and costs required in the transaction.

9. Right to Annual Updates

It is important to us to keep customers informed through every step of the process. We touch base regularly and are always here to help. Customers can contact us by phone or email at any time.

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    Better Business Bureau

    Easy to work with.

    Explained the process step by step. Everyone I spoke with was knowledgeable and helpful.

    Shani V

    Better Business Bureau

    Easy is right

    Everyone went out of their way to make the transition as smooth as possible.

    William F

    Better Business Bureau

    I am forever grateful EasyKnock took me out of a swamp...

    and the process was so easy. Thank you EasyKnock!!

    Cristina F

    Google

    I am so grateful that I found this company.

    They were able to help me out of what seemed like an impossible situation and allow me to stay in my home until I’m ready to sell or buy it back...

    Audrey K

    Better Business Bureau

    Best decision I ever made was to contact EasyKnock.

    Wendy A

    Better Business Bureau

    Such an easy transaction with a great team of folks!

    Thank you EasyKnock for helping my family!

    Bruce S

    Better Business Bureau

    EasyKnock delivered as promised.

    Their service was excellent and I was guided through the process step by step

    Dave P

    Better Business Bureau

    Amazingly stress free and fast.

    Lucille P

    Better Business Bureau

    Great experience.

    Amazing company with amazing employees. Thank you.

    Kristine H

    Better Business Bureau

    Easy to work with.

    Explained the process step by step. Everyone I spoke with was knowledgeable and helpful.

    Shani V

    Better Business Bureau

    Easy is right

    Everyone went out of their way to make the transition as smooth as possible.

    William F

    Better Business Bureau

    I am forever grateful EasyKnock took me out of a swamp...

    and the process was so easy. Thank you EasyKnock!!

    Cristina F

    Google

    I am so grateful that I found this company.

    They were able to help me out of what seemed like an impossible situation and allow me to stay in my home until I’m ready to sell or buy it back...

    Audrey K

    Better Business Bureau

    Best decision I ever made was to contact EasyKnock.

    Wendy A

    Better Business Bureau

    Such an easy transaction with a great team of folks!

    Thank you EasyKnock for helping my family!

    Bruce S

    Better Business Bureau

    EasyKnock delivered as promised.

    Their service was excellent and I was guided through the process step by step

    Dave P

    Better Business Bureau

    Amazingly stress free and fast.

    Lucille P

    Better Business Bureau

    Great experience.

    Amazing company with amazing employees. Thank you.

    Kristine H